Privacy Breaches – human errors will occur – be proactive and minimise

I’ve sent information to the wrong person and more than likely many people reading this would have a similar experience. We are after all human !!

As business owners (not matter what size), we can minimise the likelihood of human errors occurring


Your business needs to at least :

  1. Review your Privacy policies and procedures. Upgrade as needed. Ensure your staff are following them.
  2. Implement an on-going Education and Awareness program for new and existing staff. Your staff must understand their responsibilities when handling personal information.
  3. Review your IT Security and Office Security controls. Upgrade as needed. Look for opportunities where technology can minimise your staff causing a breach.
  4. Implement a Data Breach Notification Plan to minimise damage when a breach occurs. Your staff must understand their responsibilities when a breach occurs.

A robust and sustainable Privacy Program will go a long way to achieving the above and more.

Implementing a Privacy Program can give comfort and build trust of your clients and employees.

If you would like to know more about implementing a cost-effective and tailored Privacy Program, please contact me at Privacy Proactive.

Svitzer employee details stolen in data breach affecting almost half of its Australian employees

The shipping company Svitzer has suffered a significant data breach affecting almost half its Australian employees.

It is among the first incidents to be disclosed under Australia’s new notifiable data breaches scheme.

For almost 11 months, emails from three Australian employee email accounts were secretly auto-forwarded outside the company. The perpetrator has not yet been identified.

The hack, which began May 27 last year, affected accounts in finance, payroll and operations.

Svitzer’s head of communications, Nicole Holyer, said the company stopped the email theft after being alerted on March 1 this year.

Forensic IT experts have been called in to investigate.

The sensitive personal information of around 500 employees was affected. Svitzer employs about 1,000 people in Australia.

Lost details may have included tax file numbers, superannuation account numbers and the names of next of kin.

Staff are being informed of the breach today.

“Our absolute priority is our employees. We are offering the highest levels of support to those affected,” Steffen Risager, managing director of Svitzer Australia, said in a statement.

View Full Article: